Front view of a CT scanner in a brightly lit room

CT & MRI Services

Your diagnostic scanner and scanner service requirements may change, depending on the size of your medical or veterinary facility, varying patient loads, reallocation of financial resources, and shifting areas of specialization.

Whatever your reason for removing or replacing an existing CAT scanner, installing a new GE CT scanner, investing in an MRI upgrade, or searching for scanner maintenance service, ETEK Services has the technical talent and resources available when you need them.

We support you upfront with top of the line 24/7 service or act as consultants to back up your in-house scanner operators and maintenance personnel.  ETEK provides only the services you request and remains as flexible as necessary to match your requirements. Our outstanding CT and MRI service separates ETEK from brokers and equipment dealers.

CT and MRI Diagnostic Scanners

ETEK Services has engineers and the technical staff who understand the complex electronic and mechanical components behind computed tomography imaging and magnetic resonance imaging. ETEK specializes in providing pre-owned and refurbished diagnostic scanners, diagnostic imaging system support, and services. CT scanners, CAT scanners, MRI scanners, and mobile CT and MRI are part of every project we undertake.

Turnkey Diagnostic Scanner Installations

ETEK handles a turnkey diagnostic scanner project by taking on the responsibility for the entire project.  We work with you through all the project variables from finance to insurance. We consult with your facility to work out all the relevant scanner details for the installation, and when required, de-installation of the present unit.

From upgrading or refurbishing your existing equipment to supplying an entirely new system, we will customize the service contract to best accommodate your particular facility needs and requirements for an entirely smooth installation. Find out more about our individualized scanner service contracts.

CT and MRI Scanner Upgrades

CT and MRI upgrades can be scheduled to be done right in the facility and we’ll work over the weekend to minimize any scanner downtime.

Scheduled Maintenance & Emergency Repair Services

Regularly scheduled maintenance minimizes downtime and maximizes performance. Whether the MRI cold-head needs replacing or the cyro needs refilling, we can help. With regular maintenance we can monitor cold-head operation, cryogen boil-off rates or CT tube statistics, and system error trends to anticipate potential problems with the systems. Our service engineers arrive at a time convenient for your clinic schedule. We also offer emergency repair services for medical imaging equipment with no overtime fees. ETEK provides stationary and mobile CT and MRI service and modality components around the country.

Mobile Scanner Rentals for CT and MRI Imaging Systems

ETEK has several mobile scanners ready to be deployed as interim or permanent CT and MRI rentals. For example, when you are in the process of upgrading or new construction it can be easy to create a patient backlog. ETEK's mobile units ensure that you can operate at normal capacity. We also provide support and repair services for your mobile CT or MRI imaging system.

Contact ETEK Services today for information about our comprehensive CT and MRI scanner services and support!

Customized Scanner Service Contracts

Since needs differ from facility to facility, we offer individualized and non-conventional contract types.  We are as flexible as necessary when providing scanner equipment or service. We offer a shared risk plan, for example, where customers ultimately determine the percent of participation they are comfortable with. We also offer a 24/7 service contract with no overtime.

A popular service contract option is a CAP contract. For a monthly or quarterly fee, ETEK provides:

  • Periodic maintenance
  • Free phone support
  • Guaranteed emergency response
  • A lower rate on time and materials

The CAP contract includes replacement scanner parts discounted an average of 40% to 80% over OEM pricing. In addition, we guarantee a CAP on the billing over the year. Billing is minimized if the equipment has little downtime. If the equipment experiences a long down situation, the CAP covers you from going over budget for the entire year.

A GE CT Service, MRI Service, and Mobile CT & MRI Service Provider

ETEK Services is a GE CT service provider. This has been our mission since the company started and remains our special area of expertise. We do not, however, limit ourselves to one line. ETEK OEM-trained engineers provide services for many other MRI and CT scanner makes and models. Whatever your line or system, ETEK engineers remain dedicated to keeping it in top condition at the most reasonable cost.